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All Aboard!


We need volunteers!
Join our team of ardent and hardworking stakeholders to help make a difference for the region's everyday commuters!
Apply Now!
Meet Our Team!

Open Executive Team Positions:

Recruitment and Volunteer Training Director
Volunteer Executive Position (Non-Paid) One Year or More​
Job Description: …
Responsibilities: …
Time Commitment: …
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Qualifications: …
Apply Now!
Fundraising Director
Volunteer Executive Position (Non-Paid) One Year or More
Job Description: …
Responsibilities: …
Time Commitment: …
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Qualifications: …
Executive Team Support Staff
Volunteer Board Position (Non-Paid) One Year or More​​
​Job Description: …
Responsibilities: …
Time Commitment: …
Focus Advocacy Ambassadors and Directors
Ambassador / Director of Bus Advocacy (New York City)
Volunteer Executive Positions (Non-Paid) One Year or More​
Job Description: These positions are for two exceptional commuters who can recruit, lead, motivate, and organize the activities and agenda of Passengers United. These jobs require a lot of oversight and are demanding; therefore these individuals must have good communication skills and be highly motivated.
Responsibilities: The Ambassador and Director will be responsible for speaking out and advocating for bus riders across New York City. Must be able to attend monthly MTA Committee or Board meetings which will be virtual or in person. Must be able to recruit members of the community who ride MTA buses. Overall recruitment will be conducted by social media, posters in community centers and individual referrals by word of mouth. In addition there will be a executive meeting once a month where all Passengers United members will be required to attend.
The Ambassador and Director must be able to communicate with the Board of Directors and executive director on progress with ongoing issues on a weekly basis by emails or phone calls. Help will be provided by the entire team using our in house designed web applications, forms and posters.
Furthermore, the Ambassador and Director are charged with following and implementing policies in accordance with our Mission Statement, which relates to our programs and the organization’s principles. The Ambassador and Director must be able to serve as a liaison by working with the executive director to monitor membership, process volunteer forms and conduct orientation. The Ambassador and Director will also be responsible for organizing special events for ongoing projects like the Queens Bus Redesign.

Time Commitment: One year + position. Meetings will take place once per month. E-mails and phone calls required five times per week or more depending on the volume of the organization/events that are taking place.
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Qualifications: Must have high school diploma and have accumulated at least 60 college credits, with proficiency in basic office software (e.g. word processing, presentations, etc.). Must have strong entrepreneurial skills, be ambitious and independent, willingness to learn new things and have taken an intro to business class and have a financial understanding of the industry. You will get free extensive training, which will be provided in non-profit management and also within state and federal guidelines.
Apply Now!
Ambassador / Director of Bus Advocacy (Long Island)
Volunteer Executive Positions (Non-Paid) One Year or More​
Job Description: These positions are for two exceptional commuters who can recruit, lead, motivate, and organize the activities and agenda of Passengers United. These jobs require a lot of oversight and are demanding; therefore these individuals must have good communication skills and be highly motivated.
Responsibilities: The Ambassador and Director will be responsible for speaking out and advocating for Nassau Inter-County Express (NICE) and Suffolk County Transit (SCT) bus riders throughout the Nassau and Suffolk County region. Must be able to attend monthly NICE board meetings, either virtually or in-person. Must be able to recruit members of the community who ride NICE and/or SCT buses. Overall recruitment will be conducted by social media, posters in community centers and individual referrals by word of mouth. In addition there will be a executive meeting once a month where all Passengers United members will be required to attend.
The Ambassador and Director must be able to communicate with the Board of Directors and executive director on progress with ongoing issues on a weekly basis by emails or phone calls. Help will be provided by the entire team using our in house designed web applications, forms and posters.
Furthermore, the Ambassador and Director are charged with following and implementing policies in accordance with our Mission Statement, which relates to our programs and the organization’s principles. The Ambassador and Director must be able to serve as a liaison by working with the executive director to monitor membership, process volunteer forms and conduct orientation. The Ambassador and Director will also be responsible for organizing special events for ongoing projects like the Queens Bus Redesign.

Time Commitment: One year + position. Meetings will take place once per month. E-mails and phone calls required five times per week or more depending on the volume of the organization/events that are taking place.
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Qualifications: Must have high school diploma and have accumulated at least 60 college credits, with proficiency in basic office software (e.g. word processing, presentations, etc.). Must have strong entrepreneurial skills, be ambitious and independent, willingness to learn new things and have taken an intro to business class and have a financial understanding of the industry. You will get free extensive training, which will be provided in non-profit management and also within state and federal guidelines.
Apply Now!
Ambassador / Director of Subway Advocacy
Volunteer Executive Positions (Non-Paid) One Year or More​
Job Description: These positions are for two exceptional commuters who can recruit, lead, motivate, and organize the activities and agenda of Passengers United. These jobs require a lot of oversight and are demanding; therefore these individuals must have good communication skills and be highly motivated.
Responsibilities: The Ambassador and Director will be responsible for speaking out and advocating for subway riders across New York City. Must be able to attend monthly MTA Committee or Board meetings which will be virtual or in person. Must be able to recruit members of the community who ride the subway system. Overall recruitment will be conducted by social media, posters in community centers and individual referrals by word of mouth. In addition there will be a executive meeting once a month where all Passengers United members will be required to attend.
The Ambassador and Director must be able to communicate with the Board of Directors and executive director on progress with ongoing issues on a weekly basis by emails or phone calls. Help will be provided by the entire team using our in house designed web applications, forms and posters.
Furthermore, the Ambassador and Director are charged with following and implementing policies in accordance with our Mission Statement, which relates to our programs and the organization’s principles. The Ambassador and Director must be able to serve as a liaison by working with the executive director to monitor membership, process volunteer forms and conduct orientation. The Ambassador and Director will also be responsible for organizing special events for ongoing projects like the Queens Bus Redesign.

Time Commitment: One year + position. Meetings will take place once per month. E-mails and phone calls required five times per week or more depending on the volume of the organization/events that are taking place.
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Qualifications: Must have high school diploma and have accumulated at least 60 college credits, with proficiency in basic office software (e.g. word processing, presentations, etc.). Must have strong entrepreneurial skills, be ambitious and independent, willingness to learn new things and have taken an intro to business class and have a financial understanding of the industry. You will get free extensive training, which will be provided in non-profit management and also within state and federal guidelines.
Apply Now!
Ambassador / Director of Long Island Rail Road Advocacy
Volunteer Executive Positions (Non-Paid) One Year or More​
Job Description: These positions are for two exceptional commuters who can recruit, lead, motivate, and organize the activities and agenda of Passengers United. These jobs require a lot of oversight and are demanding; therefore these individuals must have good communication skills and be highly motivated.
Responsibilities: The Ambassador and Director will be responsible for speaking out and advocating for Long Island Rail Road (LIRR) riders throughout Nassau and Suffolk Counties. Must be able to attend monthly MTA Committee or Board meetings which will be virtual or in person. Must be able to recruit members of the community who ride LIRR trains. Overall recruitment will be conducted by social media, posters in community centers and individual referrals by word of mouth. In addition there will be a executive meeting once a month where all Passengers United members will be required to attend.
The Ambassador and Director must be able to communicate with the Board of Directors and executive director on progress with ongoing issues on a weekly basis by emails or phone calls. Help will be provided by the entire team using our in house designed web applications, forms and posters.
Furthermore, the Ambassador and Director are charged with following and implementing policies in accordance with our Mission Statement, which relates to our programs and the organization’s principles. The Ambassador and Director must be able to serve as a liaison by working with the executive director to monitor membership, process volunteer forms and conduct orientation. The Ambassador and Director will also be responsible for organizing special events for ongoing projects like the Queens Bus Redesign.

Time Commitment: One year + position. Meetings will take place once per month. E-mails and phone calls required five times per week or more depending on the volume of the organization/events that are taking place.
​
Qualifications: Must have high school diploma and have accumulated at least 60 college credits, with proficiency in basic office software (e.g. word processing, presentations, etc.). Must have strong entrepreneurial skills, be ambitious and independent, willingness to learn new things and have taken an intro to business class and have a financial understanding of the industry. You will get free extensive training, which will be provided in non-profit management and also within state and federal guidelines.
Apply Now!
Ambassador / Director of Metro-North Advocacy
Volunteer Executive Positions (Non-Paid) One Year or More​
Job Description: These positions are for two exceptional commuters who can recruit, lead, motivate, and organize the activities and agenda of Passengers United. These jobs require a lot of oversight and are demanding; therefore these individuals must have good communication skills and be highly motivated.
Responsibilities: The Ambassador and Director will be responsible for speaking out and advocating for Metro-North riders, both east and west of the Hudson River. Must be able to attend monthly MTA Committee or Board meetings which will be virtual or in person. Must be able to recruit members of the community who ride Metro-North trains. Overall recruitment will be conducted by social media, posters in community centers and individual referrals by word of mouth. In addition there will be a executive meeting once a month where all Passengers United members will be required to attend.
The Ambassador and Director must be able to communicate with the Board of Directors and executive director on progress with ongoing issues on a weekly basis by emails or phone calls. Help will be provided by the entire team using our in house designed web applications, forms and posters.
Furthermore, the Ambassador and Director are charged with following and implementing policies in accordance with our Mission Statement, which relates to our programs and the organization’s principles. The Ambassador and Director must be able to serve as a liaison by working with the executive director to monitor membership, process volunteer forms and conduct orientation. The Ambassador and Director will also be responsible for organizing special events for ongoing projects like the Queens Bus Redesign.

Time Commitment: One year + position. Meetings will take place once per month. E-mails and phone calls required five times per week or more depending on the volume of the organization/events that are taking place.
​
Qualifications: Must have high school diploma and have accumulated at least 60 college credits, with proficiency in basic office software (e.g. word processing, presentations, etc.). Must have strong entrepreneurial skills, be ambitious and independent, willingness to learn new things and have taken an intro to business class and have a financial understanding of the industry. You will get free extensive training, which will be provided in non-profit management and also within state and federal guidelines.
Apply Now!
Ambassador / Director of New Jersey Transportation Advocacy
Volunteer Executive Positions (Non-Paid) One Year or More​
Job Description: These positions are for two exceptional commuters who can recruit, lead, motivate, and organize the activities and agenda of Passengers United. These jobs require a lot of oversight and are demanding; therefore these individuals must have good communication skills and be highly motivated.
Responsibilities: The Ambassador and Director will be responsible for speaking out and advocating for public transit riders in New Jersey, including those who use New Jersey Transit (bus, rail, and light rail), Port Authority Trans-Hudson (PATH), Port Authority Transit Corporation (PATCO), and other public transit services in the state. Must be able to attend monthly New Jersey Transit and Port Authority board meetings which will be virtual or in person. Must be able to recruit members of the community who ride public transit in New Jersey. Overall recruitment will be conducted by social media, posters in community centers and individual referrals by word of mouth. In addition there will be a executive meeting once a month where all Passengers United members will be required to attend.
The Ambassador and Director must be able to communicate with the Board of Directors and executive director on progress with ongoing issues on a weekly basis by emails or phone calls. Help will be provided by the entire team using our in house designed web applications, forms and posters.
Furthermore, the Ambassador and Director are charged with following and implementing policies in accordance with our Mission Statement, which relates to our programs and the organization’s principles. The Ambassador and Director must be able to serve as a liaison by working with the executive director to monitor membership, process volunteer forms and conduct orientation. The Ambassador and Director will also be responsible for organizing special events for ongoing projects like the Queens Bus Redesign.

Time Commitment: One year + position. Meetings will take place once per month. E-mails and phone calls required five times per week or more depending on the volume of the organization/events that are taking place.
​
Qualifications: Must have high school diploma and have accumulated at least 60 college credits, with proficiency in basic office software (e.g. word processing, presentations, etc.). Must have strong entrepreneurial skills, be ambitious and independent, willingness to learn new things and have taken an intro to business class and have a financial understanding of the industry. You will get free extensive training, which will be provided in non-profit management and also within state and federal guidelines.
Apply Now!
Ambassador / Director of Upstate New York Transportation Advocacy
Volunteer Executive Positions (Non-Paid) One Year or More​
Job Description: …
Responsibilities: …
Time Commitment: …
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Qualifications: …
Ambassador / Director of Connecticut Transportation Advocacy
Volunteer Executive Positions (Non-Paid) One Year or More​
Job Description: These positions are for two exceptional commuters who can recruit, lead, motivate, and organize the activities and agenda of Passengers United. These jobs require a lot of oversight and are demanding; therefore these individuals must have good communication skills and be highly motivated.
Responsibilities: The Ambassador and Director will be responsible for speaking out and advocating for public transit riders in Connecticut, including those who use Metro-North (in Connecticut), CTrail (Shore Line East and Hartford Line), CTtransit buses, and other public transit services in the state. Must be able to attend monthly Connecticut Department of Transportation (CTDOT) meetings which will be virtual or in person. Must be able to recruit members of the community who ride public transit in Connecticut. Overall recruitment will be conducted by social media, posters in community centers and individual referrals by word of mouth. In addition there will be a executive meeting once a month where all Passengers United members will be required to attend.
The Ambassador and Director must be able to communicate with the Board of Directors and executive director on progress with ongoing issues on a weekly basis by emails or phone calls. Help will be provided by the entire team using our in house designed web applications, forms and posters.
Furthermore, the Ambassador and Director are charged with following and implementing policies in accordance with our Mission Statement, which relates to our programs and the organization’s principles. The Ambassador and Director must be able to serve as a liaison by working with the executive director to monitor membership, process volunteer forms and conduct orientation. The Ambassador and Director will also be responsible for organizing special events for ongoing projects like the Queens Bus Redesign.

Time Commitment: One year + position. Meetings will take place once per month. E-mails and phone calls required five times per week or more depending on the volume of the organization/events that are taking place.
​
Qualifications: Must have high school diploma and have accumulated at least 60 college credits, with proficiency in basic office software (e.g. word processing, presentations, etc.). Must have strong entrepreneurial skills, be ambitious and independent, willingness to learn new things and have taken an intro to business class and have a financial understanding of the industry. You will get free extensive training, which will be provided in non-profit management and also within state and federal guidelines.
Apply Now!
Ambassador / Director of AirVoice Advocacy
Volunteer Executive Positions (Non-Paid) One Year or More​
Job Description: …
Responsibilities: …
Time Commitment: …
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Qualifications: …
Ambassador / Director of Accessibility Advocacy
Volunteer Executive Positions (Non-Paid) One Year or More
Job Description: These positions are for two exceptional leaders who are already advocates for the ADA community who can recruit, lead, motivate, and organize the activities and agenda of Passengers United. These jobs require a lot of oversight and are demanding; therefore these individuals must have good communication skills and be highly motivated.
Responsibilities: The Ambassador and Director will be responsible for the following:
  1. Working with Nassau Inter County Express, MTA New York City Transit, Long Island Rail Road, Metro North Rail Road, Port Authority Trans-Hudson, AirTrain JFK, AirTrain Newark, New Jersey Transit, Amtrak and all airlines to make sure ADA issues and complaints are being addressed in a timely matter for passengers with ADA issues.
  2. For recruiting 25 new members on the newly formed Passengers United ADA Task Force who have disabilities which will meet once a month for 2 hours starting in late October 2022 to discuss on going issues, new business and organize on how to process or move forward with addressing ADA issues.
  3. Creating the annual Passengers United Edith Prentiss Leadership ADA Award ceremony in mid-July 2023 to honor outstanding leaders which will be virtual or in person. In addition, they must be able to recruit members of the community who use transportation in the Tri-State Area. Overall recruitment will be conducted by social media, posters in community centers and individual referrals by non profit ADA advocacy groups.
The Ambassador and Director must be able to communicate with the Board of Directors and Executive President of Passengers United on progress with ADA issues and concerns as well as logistical needs that the executive team can assist with on a weekly basis by emails or phone calls. Help will be provided by the entire team using our in-house web applications, forms and posters. Furthermore, the Ambassador and Director are charged with following and implementing policies in accordance with our Mission Statement, which relates to our programs and the organization’s principles. The Ambassador and Director must be able to serve as a liaison by working with the executive director to monitor membership, process volunteer forms and conduct orientation.
Time Commitment: One year + position. Meetings will take place once per month. E-mails and phone calls required five times per week or more depending on the volume of the organization/events that are taking place.
​
Qualifications: Must have high school diploma and have accumulated at least 60 college credits, with proficiency in basic office software (e.g. word processing, presentations, etc.). Must have strong entrepreneurial skills, be ambitious and independent, willingness to learn new things and have taken an intro to business class and have a financial understanding of the industry. You will get free extensive training, which will be provided in non-profit management and also within state and federal guidelines.
Apply Now!
Ambassador / Director of Student and Fare Equity Advocacy
Volunteer Executive Positions (Non-Paid) One Year or More​
Job Description: …
Responsibilities: …
Time Commitment: …
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Qualifications: …
Member of the Board of Directors
Volunteer Board Position (Non-Paid) One Year or More​​
​Job Description: This position is for an exceptional individual who can lead, motivate, and organize the activities and agenda of the Board of Directors. This job requires a lot of oversight and is demanding; therefore the individual must have good communication skills.
Responsibilities: Board members will be responsible for creating a monthly agenda on issues or concerns that need to be addressed. Board members must be able to conduct productive meetings with other members. Board members are also responsible for keeping the board functioning in accordance with the Mission Statement, which relates to our programs and the organization’s principles. Board members must be able to serve as a liaison by working with the treasurer and secretary to monitor financial activities, which involve acquisitions, purchasing, and negotiating within the organization, as well as tracking cash inflows and outflows, while presenting budget reports on a monthly basis to the board. Board members will also be responsible for creating special committees for ongoing projects.
Time Commitment: 2 years + position. Meetings will take place once per month. Emails and phone calls are required twice per week or more, depending on the volume of the organization/events that are taking place.
Qualifications: Must have High School diploma and have accumulated at least 30 college credits, with proficiency in basic office software (e.g. word processing, presentations, etc.). Must have strong entrepreneurial skills, be ambitious and independent, willingness to learn new things and have taken an intro to business class and have a financial understanding of the industry. You will get free extensive training, which will be provided in non-profit management and also within state and federal guidelines.
Apply Now!

General Volunteers

Event Volunteer / Team Leader
Help us at our various events, such as community meetings, press conferences, and more!
​Open Slots: 30
Project Volunteer / Team Leader
Help us with our long- and short-term projects! Won't it feel great making a difference?
Open Slots: 10
ADA Task Force
Help us advocate for more accessibility in our transit infrastructure!
Open Slots: 25

Riders' Review Media Team

We are looking for 5 student volunteers seeking a career in journalism (or similar field). Candidates would not only become part of a winning team and help make a difference for everyday commuters but also gain valuable skills in digital media and journalism through stimulating experience.
Job Description: Candidates would write and report news stories, including breaking news events, around transportation in the New York Metropolitan Area, which is where we cover. Candidates would create video segments by conducting video interviews, recording and editing video, and attending press conferences. Candidates would also conduct research in areas such as the transportation industry, urban planning/ development, equity in transportation, and legislation around transportation, safety, equity, and sustainability.
Minimum Requirements:
  • Must work at least 24 hours (or up to 3 days) per month.
  • Must have basic understanding of how to operate a digital camera and/or video camera. We will train you how to utilize such skills for our purposes.
  • Must have fundamental video editing and/or graphic design skills, including the ability to incorporate the Brand Standards into your work. We will train you how to utilize such skills for our purposes.
  • Must attend the Metropolitan Transportation Authority (MTA) committee and board meetings each month in person. Exact dates are posted on their website.
Preferred Skills / Experience:
  • Using and handling professional video equipment, including cameras, tripods, microphones, lighting, etc.
  • Adobe Premiere Pro and/or Final Cut Pro X (editing)
  • Adobe Photoshop and/or Illustrator (graphic design)​

Student Leaders, We Need You!

We're seeking dedicated and talented volunteers who can intern with us! We're very flexible and can accommodate your already busy schedules.
You'll have the opportunity to learn new nonprofit management skills in a competitive, fast-paced environment. If you're looking to challenge yourself, think outside the box, and have fun in the process, this is the internship for you!
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In return, here's our offer to you—just because we love you already:
– A thank-you letter (obviously)!
– A recommendation letter!
– A Certificate of Achievement (after completing our in-house leadership training)!
– Honorary membership for a lifetime!
– PLUS, consideration for future employment with us!

 
If you are interested in any position, or to get involved in general, please fill out the application form below. You may call (929) 235-8680 for more information.

Join Our Team!

    For non-executive positions only! Choose all that apply.
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    This is required if you're applying for a Board, Executive or Media Team position.
    Max file size: 20MB
    Only upload your cover letter here if it is not attached to your resume. Although a cover letter is not required, it is strongly encouraged!
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  • Who We Are
    • Meet Our Team
  • Our Work
  • Join Our Team
  • Support Us
  • Events
  • Riders' Review News
  • Subway Safety Second
  • Petitions
  • Contact
  • Volunteer Resources
    • Training Center
    • StopScan
  • Report a Broken MetroCard or OMNY Vending Machine